Online shopping for retail sales direct to consumers via web sites and mobile apps, and conversational commerce via live chat, chatbots, and voice assistants.
Į-commerce businesses may also employ some or all of the following: The existence value of e-commerce is to allow consumers to shop online and pay online through the Internet, saving the time and space of customers and enterprises, greatly improving transaction efficiency, especially for busy office workers, but also saving a lot of valuable time. E-commerce is supported by electronic business. There are three areas of e-commerce: online retailing, electronic markets, and online auctions. Typical e-commerce transactions include the purchase of products (such as books from Amazon) or services (such as music downloads in the form of digital distribution such as iTunes Store). Robert Jacobson, Principal Consultant to the California State Assembly's Utilities & Commerce Committee, in the title and text of California's Electronic Commerce Act, carried by the late Committee Chairwoman Gwen Moore (D-L.A.) and enacted in 1984.Į-commerce typically uses the web for at least a part of a transaction's life cycle although it may also use other technologies such as e-mail.
The term was coined and first employed by Dr.
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